Shipping policy
Last Updated: September 2026
At Bliss Nature, we understand that timely and secure delivery is important to our customers. We work to process and dispatch orders as efficiently as possible using reliable shipping and logistics partners.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Order Processing
Once an order is successfully placed and confirmed, our team begins processing it for dispatch.
Orders are generally processed within 1–2 business days.
During periods of high demand, promotional sales, festivals, public holidays, or unforeseen operational circumstances, processing times may be longer.
Certain orders may require additional verification before dispatch.
2. Delivery Timeline
Delivery timelines may vary depending on the customer's location, courier availability, and other operational factors.
Most orders are generally delivered within approximately:
3–7 Business Days
Orders being delivered to remote or difficult-to-service locations may require additional time.
Please note that delivery timelines are estimates and may vary depending on circumstances beyond our direct control.
3. Shipping Charges
Shipping charges, where applicable, will be displayed during checkout before you complete your purchase.
Bliss Nature may occasionally offer:
- Free Shipping
- Limited-Time Shipping Offers
- Promotional Delivery Discounts
Such offers may be subject to specific terms and conditions.
4. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through:
- SMS
- Courier Tracking Services
Tracking information may take some time to become active after the shipment has been handed over to the courier partner.
Customers are encouraged to monitor the tracking details for the latest delivery updates.
5. Correct Delivery Information
Customers are responsible for providing complete and accurate delivery details while placing an order.
Please ensure that the following information is correct:
- Full Name
- Mobile Number
- House or Building Number
- Street and Locality
- City
- State
- Postal Code
Bliss Nature may not be responsible for delays, failed deliveries, or lost shipments caused by incorrect or incomplete information provided by the customer.
6. Failed Delivery Attempts
Courier partners may make one or more attempts to deliver an order.
If delivery is unsuccessful because:
- The customer is unavailable
- The address is incorrect
- The customer cannot be contacted
- The location cannot be accessed
- The customer refuses delivery
the shipment may be returned to the sender.
Additional charges may apply if a returned order needs to be shipped again.
7. Delivery Delays
Although we make reasonable efforts to ensure timely delivery, delays may occasionally occur due to circumstances beyond our direct control.
These may include:
- Weather conditions
- Public holidays
- Festivals
- Courier delays
- Transportation disruptions
- Natural events
- Government restrictions
- Remote delivery locations
Bliss Nature will make reasonable efforts to assist customers in tracking delayed shipments.
8. Damaged or Incorrect Deliveries
If you receive a damaged package or incorrect product, please contact our customer support team within 48 hours of delivery.
Customers may be asked to provide:
- Order Number
- Photos of the package
- Photos of the product
- Unboxing video, where available
This information helps us investigate the issue and provide an appropriate resolution.
9. Contact Us
For questions regarding shipping, delivery, or order tracking, please contact:
Bliss Nature
Address: Pitampura, near TPDD office, Delhi, North West Delhi, 110034
Phone: +91 8766225266
Email: blissnature@gmail.com